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jeannette@flglobal.org

Q: I have completed my course but have not received my certificate. Why is that?

Q: I have completed my course but have not received my certificate. Why is that?

A: First, please check your spam folder to make sure it isn’t there. Oftentimes it is because you have not yet reached 100% completion, even though you have watched all of the videos and completed the tasks. Please go back into the course and make sure you have clicked the COMPLETE & CONTINUE button for all of the tasks in the course until you show 100% completion. Then your certificate will be automatically emailed to you.

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